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INDUSTRIES

Utilities

Transform your business in a digital world.

Genesis Consulting brings deep industry knowledge, world-class capabilities, digital innovation and cutting-edge technology to our clients to enable transformation across the Utility value chain.

The Utilities sector is ever-changing in a world where energy efficiency and resource conservation is an increasing demand. Commercial, industrial, and residential consumers are driving fundamental changes in how utility companies must be responsive in their business.

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Adapting to an Evolving Market

The last decade has provided striking evolution into deregulation, alternative energy sources, and smart metering among many other changing market variables.

Utilities are required to constantly advance with these market trends, as well as their growing customer base in order to be competitive and profitable. To succeed in this environment, there is a critical need for:

Operational Efficiency:

Streamlining core business processes.

Business Intelligence:

Gaining insightful data for decision making.

System Flexibility:

Implementing platforms that adapt to changing times.

SAP for Utilities:
Taking Operations to the Next Level

Implementing and integrating SAP for Utilities is an opportunity to optimize your utility operations. SAP helps keep business processes as streamlined and as efficient as possible.

 

As a single software solution, SAP Utilities eliminates incompatibility between different systems and provides the related assets for building and maintenance it takes to run a modern utility.

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Key SAP Modules & Solutions:

Master Data:

Implement integrated solutions for business partners, contracts, connection objects (buildings and real estate), premises, installations, and device locations.

Billing:

Implementation for standard divisions including Electricity, Gas, Water/Waste Water, District Heating, and Multimedia services (e.g., Cable TV).

Customer Service:

Setup of Customer Interaction Center (CIC) or Front Office. Includes Internet Self-Service so customers can update data via a webpage.

Energy Data Management (EDM):

A solution for interval reading, schedule management, and energy consumption billing.

SAP Waste & Recycling (IS-U-WA):

Comprehensive logistics, billing, and service system for all business processes required by waste disposal companies.

Device Management:

Manage installations, meter reading, and the certification of all devices for a utility company.

Notable Utilities Clients

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Birmingham Water Works, AL

Loudoun Water, VA

HydroOne, Toronto, CA

Seattle City Light, WA

Central Louisiana Electric (CLECO)

Navajo Tribal Utility Authority (NTUA)

Metropolitan Water, Chicago, IL

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